Refund Policy

How the SprinklerBook trial, month-to-month billing, and cancellation work, and when payments are refundable.

Effective date: July 15, 2026SprinklerBook

The trial is the try-before-you-buy

Every subscription starts with a 14-day trial. A card is required to start it, but you are not charged until the trial ends, and canceling during the trial costs nothing. The trial is the full product — use it on your next inspection and decide before the first charge.

Subscriptions & cancellation

The subscription is month-to-month. You can cancel any time, self-serve, from the Stripe billing portal in your account — no call, no email required. Cancellation takes effect at the end of the current paid period, and you keep full access until then. We do not refund partial months, except where required by law or when a billing error is ours — billing mistakes on our side are always refunded in full.

Your data after you cancel

Canceling never locks up your records. Data export is available regardless of your subscription state — before, during, and after cancellation, until your data is purged 90 days after account closure (see the Privacy Policy for retention details). Your account book is yours.

How to reach us

Billing questions or refund requests: support@sprinklerbook.com. Include the email you subscribed with and the approximate date.

SprinklerBook is a product of Harper AI, Inc. · Not affiliated with any AHJ, state fire marshal, the NFPA, or Brycer/TCE.